I've been on the road for more than a week. While I was away from home, Nintendo unexpectedly released EarthBound for Wii U Virtual Console. I was ecstatic — I REALLY had something new and great to look forward to upon my return!
Then I walked in the door of my apartment a short while ago, and saw it.
The blinking red light on my Wii U console.
I of course followed all Nintendo's online support instructions to the letter, and they didn't work, so I have to ship it back to Nintendo, again, to get it repaired.
The total turn-around last time was two weeks. So by the time this one is fixed, my launch-day Wii U will have been out of commission for an entire month out of seven months of ownership. To say this is unacceptable is a gross understatement.
Were this any other typical consumer electronics product — a laptop PC; a smartphone; a TV; a Blu-ray player — I would demand a refund this time and go buy a competing product. When you've invested as much money in proprietary Nintendo software over the years as I have, though, that's not really an option.
I never thought I'd feel like an Xbox 360 early adopter, but there you go.