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Welcome TAYters to the latest Monday Open Forum! What’s a Monday without some philosophical musings?

As some of you may know, I’m in the field of customer service. Over the weekend I had a positive experience. One that I’d consider extremely rare. A nice older woman thanked me for my service. This NEVER happens. I was really taken back by it. Made my day really. All I did was display a different method of entering her rewards card. I’m still shocked. Shocked I say!

Well TAY, when have you had a stranger thank you for something you did? Was it major/life changing? Or something small that made a big difference? Let’s build some bridges.

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